Mobile / Sports
These terms set out the rules that apply when you open and use a 2gt99 account — covering how transactions work, what actions are permitted, and what happens when something needs to be resolved. Access to and use of this platform depends on your local law and eligible regions.
By creating an account on 2gt99, you confirm that you have read these terms and agree to operate within them. These terms govern every interaction on the platform — from account registration through to withdrawals processed via bKash or Bank Transfer. They are not a one-time agreement; they apply each time you log in, place a wager or move funds through your account wallet. We may update these terms when our operating conditions change. When we do, the revised version becomes effective from the date it is published on this page. Continuing to use your account after a revision means you accept the updated terms. If you disagree with a change, you should stop using the platform and contact our support team to discuss your account status. Eligibility to use 2gt99 depends on your local law and the eligible regions we are able to serve at any given time. It is your responsibility to confirm that accessing this platform is permitted under the laws that apply to you. We do not make representations about legal access in specific jurisdictions; always check local rules before depositing or withdrawing. Payment methods such as bKash and Bank Transfer are available only where those rails are supported and where your account has met the relevant verification steps shown in your account settings.
Not every part of your 2gt99 experience falls under the same rule set. Understanding what these terms cover — and what sits outside their reach — helps you know where to go when a question arises.
These terms apply in full to account creation, login, session activity, password resets and any device you use to access 2gt99. Actions taken while logged into your account — including game participation and wallet use — are all within scope.
Deposits and withdrawals made through bKash or Bank Transfer are governed by these terms alongside the transaction rules shown at the point of payment. Any dispute about a wallet transaction should be raised through our support channel first.
The games, odds, lobby pages and promotional notices published on 2gt99 are subject to these terms. Content is provided as-is; we update it as circumstances change. Game availability can vary by region without prior notice.
Game studios such as Pragmatic Play, JDB, Spadegaming and others supply game content only. Their own end-user terms may apply to specific titles. We are not responsible for third-party terms; those are separate from 2gt99's account agreement.
These terms are not only obligations — they also set out what you are entitled to do as an account holder. You have the right to review your full transaction history directly inside your account dashboard; every bKash deposit, Bank Transfer withdrawal and game round is logged and accessible to you at any time while your account is active. If any detail in your account record looks wrong — a name spelling, a registered mobile number, a wallet address — you can submit a correction request through our support channel and we will investigate within a reasonable timeframe. You also have the right to ask questions about how your data is handled or how a specific term applies to your situation; our support team responds to policy questions the same way it handles account queries. Finally, if you decide you no longer wish to use 2gt99, you can request account closure in writing via our support contact; we will confirm the steps needed to finalise your wallet balance before closing.
Open the transaction history section of your account to see a full log of deposits, withdrawals and game activity. This log is updated in real time and is available throughout your account's active period.
Submit a correction request through our support channel if any registered detail is inaccurate. Include the current value and the correct value; we will verify against your original registration before making changes.
If a term is unclear or you want to understand how it applies to a specific transaction, contact our support team directly. We treat policy queries the same as account queries — no separate process is needed.
You may request closure in writing at any time. We will confirm your remaining wallet balance and the steps needed to process any outstanding funds via bKash or Bank Transfer before the account is closed.
If you need clarification on any part of these terms — whether that is a transaction condition, an eligibility question or a request to update your account details — the routes below are the ones published on this site. We do not operate a phone line; all policy and account queries should go through the written channels listed here.
Open the chat widget from any page on 2gt99 while logged in. Describe your terms question directly; the agent can access your account record to give you a specific answer rather than a general one.
Send your written query to the support email address shown in the Contact section of your account settings. Include your registered mobile number and a clear description of the term or transaction you are asking about.
The Help section inside your signed-in account lists common policy and transaction questions with answers. Check there first; if your question is not covered, use live chat or email to escalate it directly.
We keep your account data — registration details, transaction records and session logs — for as long as your account is active and for a further period required by the operating rules that apply to us. You can request a summary of what data we hold by contacting our support team in writing. We use standard session encryption on all connections to 2gt99; you should always access your account through the official domain and avoid shared or public devices when checking your wallet. Cookies are used on this site to maintain your session state and to remember your device between visits; you can manage cookie preferences through your browser settings, though disabling them may affect how some account pages load.
Account data, including bKash and Bank Transfer transaction records, is retained for the duration your account is active plus any additional period required by applicable operating rules. Request a data summary via our support email at any time.
Keep your login credentials private. If you suspect unauthorised access to your account, contact us immediately through live chat so we can place a temporary hold and investigate before any further wallet activity occurs.
We use cookies to maintain your logged-in session and to remember your device. They do not store payment credentials. Manage your cookie settings through your browser; removing session cookies will require you to log in again on your next visit.
When these terms are updated, the revised version is published on this page with immediate effect. We recommend checking this page periodically, particularly before making a large deposit or withdrawal through your account wallet.
The questions below cover what we hear most often from account holders about how these terms apply in practice. If your question is not here, reach out via live chat or the support email shown in your account settings.
Yes. Every bKash transaction — deposit or withdrawal — carried out through your 2gt99 account wallet is subject to these terms alongside the specific limits and verification steps displayed at the point of payment in your account.
We publish all changes on this page, and the updated version takes effect on the publication date. We aim to communicate significant changes clearly. Continuing to use your account after a change goes live means you have accepted the revised terms.
We retain your transaction records and registration data for a period after closure as required by our operating rules. You can request a written summary of the data we hold by contacting our support team via the email address in your account settings.
Eligibility depends on your local law and the eligible regions we serve. It is your responsibility to confirm that access is permitted under the rules that apply to you. We do not make legal representations about access in any specific location.
Open your transaction history inside your account and note the transaction reference. Then contact support via live chat or email, providing that reference and the amount in question. We will investigate and respond with our findings.
Game studios such as Pragmatic Play, JDB and Spadegaming supply game content only. Their own user terms may apply to specific titles. The 2gt99 account terms govern your account and wallet; studio terms are separate and independent of this agreement.